by Mary Louise Starkey | Blog
When there is Staff turnover in a private residence more may be lost than just time and energy to rehire for that position. There is substantial Financial and Emotional loss for the Principals and family. We will explore these areas below. First of all, consider the...
by Mary Louise Starkey | Blog
I, as my clientele, work to keep a fairly low profile in my Private Service work. There have been claims that I am very difficult, and much more. Most of the stories written about Mary Louise Starkey have come from tabloids to sell papers. Unfortunately, they are...
by Mary Louise Starkey | Blog
When Principals have multiple homes in need of oversight, management, operational staffing, financial budgets and security, it typically falls under supervision of the Estate Manager in cooperation with the Family Office. One might believe that the same standards that...
by Mary Louise Starkey | Blog
from “The Art of Service” by Paola Bettinelli of The Work Style Magazine BY – PAOLA BETTINELLI ILLUSTRATION BY – YIHSIN WU The hospitality butler or ‘gentleman’s gentleman’ comes to life in P.G. Wodehouse’s stories of The British butler Jeeves and his...
by Mary Louise Starkey | Blog
Today a prospective client called, seeking private service training for her current household staff. She exclaimed, “Whew! You were hard to find, Mrs. Starkey!” Given that Starkey International comes up first when you Google Household Management, I was stunned until...
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