Mrs. Mary Starkey In Forbes

Article by: Dina Gachman Aug 10, 2012 @ 11:49 AM See the full Forbes.com article here Mary Louise Starkey is the kind of no-nonsense person who answers the question “Hi, how are you?” with: “I’m a very busy woman.” Her direct manner comes across as intimidating at...

Giving in Service

I have been working with and learning about service industry for many years now.  I have watched with admiration, and concern with the amount of commitment, daily effort, and if you will, the blood, sweat, and tears I have witnessed with those learning to serve in the...